BHM 2nd Semester
Housekeeping Operations II Board Question Paper 2022

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TRIBHUVAN UNIVERSITY
FACULTY OF MANAGEMENT
Office of the Dean
April 2022
Full Marks:60 Pass Marks:30 Time:3 Hrs.
BHM /
Second Semester /
BHM 322:
Housekeeping Operations II

Candidates are required to give their answers in their own words as for as practicable.
The figures in the margin indicate full marks

Long Answer Questions
Section "A"

Brief Answer Questions:

[10 * 1 = 10]
1.

Define linen purchase.

2.

What is stock taking?

3.

Mention the equipment used in uniform room.

4.

Define staple fiber.

5.

What is a centralized linen room?

6.

List out any four artificial lights.

7.

What are warm and cool colours?

8.

Explain the use of perchloroethylene in a sentence.

9.

Define stains.

10.

What is scheduling?

Section "B"

Short Answer Questions:

[6 * 5 = 30]
11.

What do you mean by uniform? Explain its issuing procedure.

12.

What is the significance of interior design in hotel? Mention the factors affecting interior design.

13.

What is colour wheel? Explain the basic principles of colour.

14.

Determine the productivity standard to clean a guest room on the basis of following, Given shift time = 8 hours
Tea/coffee break = 15 minutes
Lunch break = 45 minutes

15.

Explain the various components of carpet.

16.

What is flower arrangement? Describe the different types of flower arrangement.

Section "C"

Comprehensive Answer Questions:

[2 * 10 = 20]
17.

Draw a neat layout of linen room and explain the duties and responsibilities of linen keeper and linen room attendant.

18.

Mention the different categories of laundry along with their advantages and disadvantages.