BHM 2nd Semester
Housekeeping Operations II Board Question Paper 2019

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TRIBHUVAN UNIVERSITY
FACULTY OF MANAGEMENT
Office of the Dean
September 2019
Full Marks:60 Pass Marks:30 Time:3 Hrs.
BHM /
Second Semester /
BHM 322:
Housekeeping Operations II

Candidates are required to give their answers in their own words as for as practicable.
The figures in the margin indicate full marks

Long Answer Questions
Section "A"

Brief Answer Questions:

[10 * 1 = 10]
1.

What do you mean by sorting?

2.

Why inspection is necessary in hotel?

3.

What is the theme of RED and YELLOW color?

4.

Define linen condemnation.

5.

What is spotting?

6.

Mention four points for care and storage of uniform.

7.

Write the function of Flat work Ironer.

8.

What do you mean by linen movement?

9.

Mention any five examples of artificial fibers.

10.

What is the different between Parking Attendants and Valet Attendants?

Section "B"

Short Answer Questions:

[6 * 5 = 30]
11.

Define duty roster. What are the points to be considered while preparing the roaster?

12.

Why the light is considered as a most important element for interior design?

13.

How would you calculate the productivity standard of room cleaning in 12 hours duty? Explain.

14.

Mention the purpose of inspection and explain the method of inspection.

15.

What are the advantage and disadvantage of contract cleaning?

16.

Write short notes on:
a. Area inventory list
b. Color as a camouflage

Section "C"

Comprehensive Answer Questions:

[2 * 10 = 20]
17.

Draw the neat layout of laundry room. Why laundry is important in hotel?

18.

Planning is the most important management function of Executive Housekeeper. Explain.