BBM 5th Semester
Introduction To Operations Management Board Question Paper 2022

TRIBHUVAN UNIVERSITY
FACULTY OF MANAGEMENT
Office of the Dean
January 2022
Full Marks:60 Pass Marks:30 Time:3 Hrs.
BBM /
Fifth Semester /
OPR 311:
Introduction To Operations Management

Candidates are required to give their answers in their own words as for as practicable.
The figures in the margin indicate full marks

Long Answer Questions
Section "A"

Brief Answer Questions:

[6 × 1 = 6]
1.

Define operations system with an example.

2.

Enlist the main goal of operations strategy.

3.

What is aggregate production planning?

4.

"Inventory is necessary evil." Justify.

5.

What are the dimensions of quality?

6.

ABC is a small firm which manufactures automobile components. The data about input and output are as follow:
Output = 1000
Human Input = 300
Material Input = 200
Capital Input = 300
Other input = 150
Compute total factor productivity.

Section "B"

Descriptive Answer Questions:

[6 × 3 = 18]
7.

Define operations management. Also state the objectives of operations management.

8.

Explain the transformation system.

9.

What is quality control? Discuss its advantages.

10.

A company purchased 5000 particular item per year at a unit cost of Rs 25. The ordering cost is Rs 75 per order, and the inventory carrying cost is 25%. Find the optimal order quantity. If the supplier offers 5% discount on lots of 1000 or more, should the company accept offer?

11.

ABC Bank is considering a drive through windows for customer service. Management estimates that customers will arrive at the rate of 15 per hour. The teller who will staff the window can serve customer at the rate of one every three minutes. Assuming the poisson arrival and exponential service, find:
a. Utilization of the Teller.
b. Average number of customers in the waiting Line.
c. Average waiting time in Line.

12.

From the following table, find the job assignments, which will minimize cost.

Worker1234
I12302115
II1833931
III44252421
IV23302814

Section "C"

Analytical Answer Questions:

[4 × 6 = 24]
13.

What is TQM? Discuss its philosophical elements.

14.

Why is plant location important to a firm? Explain the factors that are necessary to consider while selecting a new location for a factory.

15.

GC manufacturing company has the following unit carrying cost (Rs). Determine the optimum solution to the following problem to minimize the transportation cost.

SourcesDestinationsUnits Available
ABC
P5101035
Q20302040
R581040
Requirements455020115

16.

Solve the following LP Problem using the Simplex Method:
Maximize, Z = 2x₁ + x₂
Subjects to constraints,
3x₁ + 5x₂ ≤ 15
6x₁ + 2x₂ ≤ 24
x₁, x₂ ≥ 0

Section "D"

Comprehensive Answer Questions:

[4 × 3 = 12]
17.

Read the following case carefully and answer the questions that follow:
Regal Marine, one of the US's 10 largest power-boat manufacturers, achieves its mission-providing luxury performance boats to customers worldwide-using the strategy of differentiation.
It differentiates its products through constant innovation, unique features, and high quality. Increasing sales at the Orlando, Florida, family-owned firm suggest that the