BBA 3rd Semester
Leadership Organizational Behavior Board Question Paper 2024

What do you mean by cognitive dissonance?

Mention any four factors that influence learning.

Distinguish between sensation and perception.

What is locus of control?

Define functional conflict.

State levels of organizational behavior.

Write any four attributes of effective leader.

What is transactional leadership?

Show difference in experiential learning and mentoring.

Write two uses of contingency theory.

Explain the basic assumptions of organizational behavior.

Show the linkage between perception and decision making.

Explain the determinants of personality.

How do you measure job satisfaction of employees?

Define the term conflict. Explain the types of conflict.

Describe the major causes of resistance to change.

What is transformational leadership? Explain any four features of transformational leadership.

Behavioral management is a challenging task to a corporate manager. Discuss the statement based on challenges and opportunities of OB.

Distinguish between leadership and management. Describe major skills required to become an effective manager.

Explain the path-goal leadership model explaining the leadership styles.

Discuss major factors affecting perception. Explain the process of perception.

Read the following case carefully and answer the questions that follow:
The Board of Directors of Shakya battery recommended the creation of a new marketing department taking into account the increasing sales of battery all over the country. The Board was looking for a person who was capable of leading the department, instead of hiring from outside, the Board decided to make an internal promotion from among the qualified senior employees who could take over the responsibility and were capable of leading the department. After scrutinizing the profile of different possible candidates , the director put forward two main choices in the Board: Ram and Shyam.
Mr.Ram is recognized as an employee having a good track record of working in the company for 5 years. He is a person with a great drive and initiative in all of his endeavors". From the beginning of his career in Shakya battery, he has worked aggressively and received the nick name of "go getter" in the department where he has worked. He is more concerned with ends rather than means. Many other people who have worked with recognized him as a good leader who is always concerned with the result and actions. He always keeps performance records of his subordinates and acknowledges immediately who works with the best effort and commitment. Upon good performance, he decides immediately to reward his subordinates. In fact , he is a quick decision maker who takes full responsibility for his decisions and actions in the company.
The next person behind Mr. Ram in the race is Mr. Shyam who has been working in the company for 10 years. He is an open minded person. There is respect for him in the department where he is working. In terms of performance, he is rated first by the top management and by his subordinates. However, he is different from Mr. Ram. He is not aggressive and quick in comparison to Mr. Ram. While making any decision he prefers to consult with his seniors and juniors and keeps them informed on what he really wants to achieve. He looks for co operations and shares ideas on how to use resources appropriately. unlike Mr. Ram ,he is more concerned with means. He emphasizes the workers participation inorder to raise individual contribution at work. When he was the head of employees in the past, production had increased.

Questions:
a. Highlight the main issues of this case.
b. What types of personality traits do you find in Mr. Ram and Mr. Shyam?
c. Which personality traits are important to work as the head of Marketing department?
d. If you are given the opportunity to choose either Mr. Ram or Mr. Shyam whom do you prefer? And why?