BBA 7th Semester
Business Ethics and Social Responsibility Board Question Paper 2024


TRIBHUVAN UNIVERSITY
FACULTY OF MANAGEMENT
Office of the Dean
March 2024
Full Marks:60 Pass Marks:30 Time:3 Hrs.
BBA /
Seventh Semester /
MGT 209:
Business Ethics and Social Responsibility

Candidates are required to give their answers in their own words as for as practicable.
The figures in the margin indicate full marks

Long Answer Questions
Section "A"

Brief Answer Questions:

[10 × 1 = 10]
1.

What do you mean by myth about business ethics?

2.

Mention the domains of corporate social responsibility.

3.

Elaborate corporate intelligence.

4.

What are the main arguments of divine command ethics?

5.

Define insider trading.

6.

Point out the problems of fair pricing.

7.

Enlist any two consumer rights.

8.

What is meant by ethical consumption?

9.

Make a list of any two corporate malpractices.

10.

Write any two duties of consumer.

Section "B"

Short answer questions:

[6 × 5 = 30]
11.

Relevancy of corporate social responsibility is increasing in the business in 21st century. Critically explain the statement.

12.

Explain any five ethical issues and dilemmas of business organizations.

13.

How does globalization influence to corporate social responsibility? Explain with suitable example.

14.

Describe the essence of virtual ethics.

15.

Explain ethical standards in advertising of any business.

16.

Discuss about CSR problems and prospects in Nepal.

Section "C"

Comprehensive answer questions:

[4 × 5 = 20]
17.

Read the following case carefully and answer the questions that follow:

Apple Inc. (hereafter Apple) was established in 1977. Apple design, manufacturers and markets mobile communications, media devices, personal computers and portable digital music players, and sell a variety of related software, services, networking solutions, and third-party digital content and applicants. Its products are sold through Apple's retail stores, online stores and third parties. Apple is a world leader in producing innovative electronic goods and technology. Almost all Apple's products are outsourced for manufacturing overseas. More than 97% of Apple's products are manufactured in Asia.

The limited transparency of Apple's supplier sustainability policy has often been criticized in the media. A widely known conflict involving Apple's suppliers is the suicides at Foxconn. It is multinational electronics contact manufacturing company headquartered in Taiwan. Foxconn is the world's largest contract electronics manufacturer. It is the largest private employer in China and one of the largest employers worldwide. Foxconn has been involved in several controversies, including a spate of suicides in 2010 at its Chinese factories, blamed on its treatment of employees and working conditions.

In many 2010 different media sources reported several cases of suicide at Foxconn. From 2009 to 2010 a total of 13 workers had committed suicide. The first worker, Sun Danyang, committed suicide after he had been interrogated on the loss of an i-phone 4 prototype that he had in his possession.

During an undercover investigation it was discovered that the reason for the multiple suicides was related to internal management. The facilities of Foxconn are fine, but the management is poor revealed Zhu Guangbing, who organized the investigation. According to Audrey Tsui, a professor at the National University of Singapore Business School, Foxconn maintains a military-style management approach. The workers were not allowed to interact or interact with each other. Workers who violated the rule were penalized with a fine or were held to be in contempt by the manager.

The weekly working hours of workers were up to 70 hours, ten hours above the maximum hour set by Apple's Suppliers Code. The Foxconn factory has good facilities. The workers have access to swimming pools and tennis courts. Foxconn organizes activities such as chess clubs, mountain climbing or fishing expeditions. But with a 70-hour workweek, employees did not have any time to enjoy these facilities.

Apple makes sure that suppliers comply with the Supplier Code by conducting audits. The audits cover working and living conditions, health and safety but also environmental practices at the facilities. According to Apple's Supplier Responsibility Report 2010, Apple conducted 102 audits in 2009. In 2011 Apple conducted 229 audits, an increase of 80% compared to 2010. An audit is conducted by an Apple auditor and supported by local third- party auditors.

In February 2012 Apple announced it would be the first technology company to join the fair Labour Association (FLA) as a participating company.

Questions:
a. Describe the CSR issues highlighted in the case.
b. Explain the challenges of CSR in supply chain for the outsourcing multinationals, like Apple.
c. Describe the efforts made by Apple to abolish CSR issues in its supply chain.
d. Analyze the CSR Audit in Apple.